[Solved] Mikrotik Router Backup Failed - device_interaction_error

[scott@ori.net]

i have one Mikrotik router that wont backup and failed with the following error

device_interaction_error

[Tomas]

Usually this is caused by backup timeouts.

How long does the device take to output "/export compact"?

Alternatively, can you please check the log file?
("/var/log/unimus/unimus.log" or "C:\ProgramData\Unimus\unimus.log")

[scott@ori.net]

the export compact takes quite some time to complete, maybe 2 minutes. it actually hangs up for a good 60 seconds at the ipv6 export.
its a very busy bgp router

[Tomas]

The long backup time is the reason Unimus fails the job.
The default non-paged backup timeout is 75 seconds.

You can adjust this timeout:
https://wiki.unimus.net/display/UNPUB/C ... t+timeouts

In your case, adjusting the "max-backup-timeout" will be enough.

Hope this helps!

[scott@ori.net]

i have added these lines to the config file


-Dunimus.core.connect-timeout=20000
-Dunimus.core.inter-connection-delay=1000
-Dunimus.core.cli-expect-timeout=30000
-Dunimus.core.max-backup-timeout=120000


im still failing? should I increase the timeout higher?

[Tomas]

What is the error in the log file for the job?