[Fixed in 1.10.0] Juniper EX3400 Switch Not Discoverable

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rkerr
Posts: 3
Joined: Fri Feb 15, 2019 6:14 pm

Fri Feb 15, 2019 6:29 pm

Hello,

I have a fresh out of the box Juniper EX3400 switch that is constantly failing the discovery process. According to the error log on the dashboard it is an unsupported_device.

This is the only Juniper device on our network. Unimus is able to discover the Cisco switches just fine.
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Tomas
Posts: 695
Joined: Sat Jun 25, 2016 12:33 pm

Fri Feb 15, 2019 6:47 pm

Greetings,

Could you please enable Device output logging under Other settings > Debug mode?
After this, run a discovery on this Juniper.

Please open a support ticket on our Portal, and attach the device output log file to the ticket.

Thanks!
rkerr
Posts: 3
Joined: Fri Feb 15, 2019 6:14 pm

Fri Feb 15, 2019 7:52 pm

Thank you. I have submitted a ticket.
thrtnastrx
Posts: 4
Joined: Mon Jan 14, 2019 10:22 pm

Wed Feb 20, 2019 5:12 pm

I had this same issue on a 4200 and I ended up creating a new super-user account for Unimus instead of using the root account and that worked. I have 4 Juniper 4200 and one of the three would not discover until I did this. And yes I did verify I could login to all three with the same exact root credentials.
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Tomas
Posts: 695
Joined: Sat Jun 25, 2016 12:33 pm

Wed Feb 20, 2019 6:51 pm

The particular issue in the original post has also been addressed in 1.10.0 Beta and newer.

Link to a Beta build with a fix:
https://drive.google.com/drive/folders/ ... Za7JmcLzOg

(if you are seeing this after 1.10.0 has been released, this is already fixed in stable Unimus releases)
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