Failed to Start Unimus - Validating License Key

Unimus support forum
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bdobosz
Posts: 1
Joined: Thu Jul 10, 2025 3:32 pm

Thu Jul 10, 2025 3:50 pm

When trying to launch Unimus today we are an error Validating the license key with the message 'Unable to establish SSL connection. Unable to find valid certification path to requested target.' Exact log entry below. I noticed this start on 7/9, which is when we installed the July 2025 Microsoft patches for the month. Is there anything I need to reconfigure to regain access?


2025-07-10 10:36:48.674 ERROR 6364 --- [SimpleAsyncTaskExecutor-1] n.u.s.b.b.s.LicenseKeyValidationBootStep : Failed to establish SSL connection to the licensing server due to JVM SSL sub-system error 'Unable to establish SSL connection. unable to find valid certification path to requested target'
Tommy.c
Posts: 72
Joined: Fri Jan 31, 2025 6:52 pm

Fri Jul 18, 2025 3:08 pm

This looks like a direct support issue.

I would recommend opening a ticket with our support guys through your portal.unimus.net account.

It could be the update caused an issue with the certificate chain of trust.
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