Moxa Device Discovery

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iamskol
Posts: 3
Joined: Tue Sep 05, 2023 9:14 pm

Tue Sep 05, 2023 9:22 pm

I'm standing Unimus up to test against Oxidized.
I am having no issues with Cisco devices... but I cannot get our Moxa devices to work.

I have a newer switch (eds-g4014) that I'm trying to add/discover. I get an error stating that the device is unsupported.
Unimus is able to connect via ssh, and login, but reports it as unsupported.

I am trying this on other moxa switches too, but I receive SSH timeouts instead of the above error.
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Tomas
Posts: 1231
Joined: Sat Jun 25, 2016 12:33 pm

Tue Sep 05, 2023 11:41 pm

iamskol wrote:
Tue Sep 05, 2023 9:22 pm
I'm standing Unimus up to test against Oxidized.
I am having no issues with Cisco devices... but I cannot get our Moxa devices to work.

I have a newer switch (eds-g4014) that I'm trying to add/discover. I get an error stating that the device is unsupported.
Unimus is able to connect via ssh, and login, but reports it as unsupported.

I am trying this on other moxa switches too, but I receive SSH timeouts instead of the above error.
Hi, could you please create a Support Ticket on our Portal, and attach the Device Output Log for the Moxa that is unsupported? We will investigate and adjust our Moxa drivers as required. As for the other Moxa - please create a ticket for that one as well, but for this one please attach the Debug Log.

Thanks!
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