Checkpoint Backup failed

Unimus support forum
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MatthiasM
Posts: 2
Joined: Thu Mar 09, 2023 2:15 pm

Thu Mar 09, 2023 2:19 pm

Hi,

dont exactly know if i am doing something wrong, but i am just not able to backup my Checkpoint devices.
The Error is "COMMAND_NOT_SUPPORTED_BY_DEVICE".

i am on GAIA, R81.10 on Checkpoints
and the current Release of Unimus (2.3.2)
Vik@Unimus
Posts: 191
Joined: Thu Aug 05, 2021 6:35 pm

Thu Mar 09, 2023 3:37 pm

Hello,

Would you mind submitting a support ticket via our Portal for us to take a closer look at the issue?
MatthiasM
Posts: 2
Joined: Thu Mar 09, 2023 2:15 pm

Fri Mar 10, 2023 9:35 am

shure, thanks for answering
cornevo
Posts: 1
Joined: Mon Oct 22, 2018 9:52 am

Tue Mar 28, 2023 11:38 am

Hi There

I'm successfully backing up my SMS, EVENT server and OPEN Server Firewalls.

However when I use the same method for the SMB Gateway 1430 and 1530, the discover process is successful, but the backup fails.

Are the SMB supported?
Vik@Unimus
Posts: 191
Joined: Thu Aug 05, 2021 6:35 pm

Tue Mar 28, 2023 12:19 pm

Hello,

This is the same issue and the same fix as for the original issue at the top will apply to yours, too. We expect the fix to go out in the following future release. I don't have any ETA at this moment, though.
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