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[Fixed in 1.10.0] Juniper EX3400 Switch Not Discoverable

Posted: Fri Feb 15, 2019 6:29 pm
by rkerr
Hello,

I have a fresh out of the box Juniper EX3400 switch that is constantly failing the discovery process. According to the error log on the dashboard it is an unsupported_device.

This is the only Juniper device on our network. Unimus is able to discover the Cisco switches just fine.

Re: Juniper EX3400 Switch Not Discoverable

Posted: Fri Feb 15, 2019 6:47 pm
by Tomas
Greetings,

Could you please enable Device output logging under "Zones > Default > Debug mode"?
After this, run a discovery on this Juniper.

Please open a support ticket on our Portal, and attach the device output log file to the ticket.

Thanks!

Re: Juniper EX3400 Switch Not Discoverable

Posted: Fri Feb 15, 2019 7:52 pm
by rkerr
Thank you. I have submitted a ticket.

Re: Juniper EX3400 Switch Not Discoverable

Posted: Wed Feb 20, 2019 5:12 pm
by thrtnastrx
I had this same issue on a 4200 and I ended up creating a new super-user account for Unimus instead of using the root account and that worked. I have 4 Juniper 4200 and one of the three would not discover until I did this. And yes I did verify I could login to all three with the same exact root credentials.

Re: Juniper EX3400 Switch Not Discoverable

Posted: Wed Feb 20, 2019 6:51 pm
by Tomas
The particular issue in the original post has also been addressed in 1.10.0 Beta and newer.

Link to a Beta build with a fix:
https://drive.google.com/drive/folders/ ... Za7JmcLzOg

(if you are seeing this after 1.10.0 has been released, this is already fixed in stable Unimus releases)