Hello,
We are having issues backing up Cisco ASA,
The error that we receive is device_interaction_error
Can someone assist?
Thank you,
Cisco ASA 5508 Error: device_interaction_error
Hello,
To properly debug this, we will need the Device Output Log file.
Could you please enable "Device output logging" in "Zones > Default > Debug mode"?
After that, run a discovery on this ASA.
After discovery fails, download the "Device output file" in "Zones > Default > Debug mode".
Please create a Support Ticket on the Portal, and attach the log file there.
Thanks!
To properly debug this, we will need the Device Output Log file.
Could you please enable "Device output logging" in "Zones > Default > Debug mode"?
After that, run a discovery on this ASA.
After discovery fails, download the "Device output file" in "Zones > Default > Debug mode".
Please create a Support Ticket on the Portal, and attach the log file there.
Thanks!