Good afternoon, Unimus teams.
I'm currently having issues with Unimus's auto-recovery. It won't refresh or auto-recover many of my devices, both Cisco and MikroTik, that I've added.
The last job status appears in red and no more backups are generated until I give each computer autorecovery again and there are many out of 65, for example, 30 appear like this: Cisco and MikroTik.
Regards.
Autorecovery issue with some Cisco and MikroTik UNIMUS devices
- Štefan Sroka
- Posts: 12
- Joined: Wed Jan 22, 2025 1:22 pm
Hello,
For this issue, please open a support ticket through our Customer Portal and include the unimus.log file from the following location:
Linux: /var/log/unimus
Windows: C:\ProgramData\Unimus\log
Also, please check the job history on your dashboard to see if there are any successful or failed jobs — this will help us narrow down what might be going on.
Let us know what you find or if you need help accessing the log or dashboard.
Thank you.
For this issue, please open a support ticket through our Customer Portal and include the unimus.log file from the following location:
Linux: /var/log/unimus
Windows: C:\ProgramData\Unimus\log
Also, please check the job history on your dashboard to see if there are any successful or failed jobs — this will help us narrow down what might be going on.
Let us know what you find or if you need help accessing the log or dashboard.
Thank you.
Štefan Sroka
Unimus Support specialist
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https://www.unimus.net
Unimus Support specialist
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https://www.unimus.net