ASA Backup failure: COMMAND_NOT_SUPPORTED_BY_DEVICE

pwinkeler · Mon Jan 06, 2025 5:27 pm

Here is the debug log from the Unimus-Core instance trying to back up this multiple context ASA 5520:

2025-01-06 11:26:23.625  INFO 17068 --- [conn-retry-1] .t.c.CustomTcpNioClientConnectionFactory : Connecting to unimus.bbnllc.com:5509, timeout: 5000 ms
2025-01-06 11:26:23.893  INFO 17068 --- [conn-retry-1] s.n.t.c.i.CoreConnectionLogger           : Connected '10.111.11.76:5509:1684:0e0d1b6d-0310-4d2a-8863-01dddac7b069'
2025-01-06 11:26:24.373  INFO 17068 --- [pool-2-thread-4] n.u.c.a.h.UpdateLogLevelRequestHandler   : Updating logging level to 'INFO'
2025-01-06 11:26:24.383  INFO 17068 --- [pool-2-thread-3] .h.ThreadPoolConfigurationRequestHandler : Configuring thread pool(s), discovery thread pool ( max size: 50, keep alive: 60s ), backup thread pool ( max size: 50, keep alive: 60s ), push thread pool ( max size: 50, keep alive: 60s ), scan thread pool ( max size: 20, keep alive: 60s )
2025-01-06 12:06:55.004  WARN 17068 --- [backup-1] n.u.c.d.v.cisco.CiscoAsaBackupDriver     : Unable to download backup from '10.220.1.54' - 'Command not supported by device'!
2025-01-06 12:06:55.007  WARN 17068 --- [backup-1] n.u.c.s.b.p.AbstractBackupProcessor      : Unable to download backup from '10.220.1.54':'22' with 'Credential{id=2, username='admin-unimus', password = 15 character(s)}' - 'COMMAND_NOT_SUPPORTED_BY_DEVICE'
2025-01-06 12:06:55.008  INFO 17068 --- [backup-1] n.u.c.s.b.p.AbstractBackupProcessor      : Backup error for device '10.220.1.54':'22': 'COMMAND_NOT_SUPPORTED_BY_DEVICE'
2025-01-06 12:07:30.342  WARN 17068 --- [backup-2] n.u.c.d.v.cisco.CiscoAsaBackupDriver     : Unable to download backup from '10.220.1.54' - 'Command not supported by device'!
2025-01-06 12:07:30.344  WARN 17068 --- [backup-2] n.u.c.s.b.p.AbstractBackupProcessor      : Unable to download backup from '10.220.1.54':'22' with 'Credential{id=2, username='admin-unimus', password = 15 character(s)}' - 'COMMAND_NOT_SUPPORTED_BY_DEVICE'
2025-01-06 12:07:30.345  INFO 17068 --- [backup-2] n.u.c.s.b.p.AbstractBackupProcessor      : Backup error for device '10.220.1.54':'22': 'COMMAND_NOT_SUPPORTED_BY_DEVICE'

Štefan Sroka · Thu Jan 23, 2025 10:33 am

Hello,

Thank you for bringing this to our attention. We are actively working on resolving the issue, and it is currently scheduled to be addressed in the upcoming release, version 2.6.2, which is planned for the end of January 2025.

Please note that while this remains our current target, we cannot confirm yet that this goal will be met as planned. We appreciate your patience and understanding as we work toward a solution.