[Solved] Palo Alto diff - Unimus 2.5.0

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ngrd
Posts: 8
Joined: Wed Apr 24, 2024 3:14 pm

Tue Aug 13, 2024 8:40 am

Hello,

I think we have the same problem as here:
viewtopic.php?f=9&t=1634

We have had this problem for quite a while. I thought this one was going to be fixed by the Unimus 2.5.0 update but I have the impression that for us it didn't change much.
See below :
mRemoteNG_GLagNTOfU6.png
mRemoteNG_GLagNTOfU6.png (35.8 KiB) Viewed 4942 times
We have two PA-3220, software version : 11.0.3-h10. Same problem for both of them (with same configuration)

Edit : the changelog states " Fixed config change notifications even when nothing changed on PA PanOS when managed by Panorama" but we don't use Panorama, I guess that's why the problem is still occuring to us

If you need any information please let me know
Thank you
jozef
Posts: 6
Joined: Wed Oct 05, 2016 4:11 pm

Thu Aug 15, 2024 11:13 am

Hello,

It appears that we may have missed some edge cases. We will need the log files to look at it more closely. Please enable both Debug Logging and Device Output Logging, then rerun the backup job. After the job completes, download the log files, compress them into a zip file, and submit a support ticket through our https://portal.unimus.net/.

You can enable these logging options by navigating to Zones > Your Zone (the zone where you assigned Palo Alto device) > Debug mode.

Thank you.
ngrd
Posts: 8
Joined: Wed Apr 24, 2024 3:14 pm

Thu Aug 29, 2024 12:24 pm

Hello,

Sorry I wasn't notified of your message. Thanks for your reply. I've just created the ticket.

Thanks
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Tomas
Posts: 1274
Joined: Sat Jun 25, 2016 12:33 pm

Thu Sep 12, 2024 1:11 am

ngrd wrote:
Tue Aug 13, 2024 8:40 am
Hello,

I think we have the same problem as here:
viewtopic.php?f=9&t=1634

We have had this problem for quite a while. I thought this one was going to be fixed by the Unimus 2.5.0 update but I have the impression that for us it didn't change much....
Hello,

We have just released Unimus 2.5.1, which contains additional fixes for PA address lists, and should fix your issues.
Full info on 2.5.1: viewtopic.php?f=3&t=1837

Could you please let us know if everything works correctly after an upgrade? Thanks!
ngrd
Posts: 8
Joined: Wed Apr 24, 2024 3:14 pm

Thu Sep 12, 2024 12:34 pm

Hello,

This is still not solved for us.
And it seems to be getting worse, since the backup of our PaloAlto now excludes all the configuration (nothing is saved in the file).

I re-opened the ticket

Thanks and good luck :)
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