Connection dropping

Unimus support forum
Post Reply
Posts: 1
Joined: Tue Jun 04, 2024 8:40 am

Tue Jun 04, 2024 8:55 am


I have a problem connecting the remote site and the manager and have no clue how to fix it.

On a site/zone, I have installed Unimus Core and, in the configuration, set our public IP of the manager, set the default 5509 port and the remote access key of the site.

After successful installation, the site didn't show up in the manager, and upon checking the logs, I see that the connection gets established and then closes the moment after. You can see the code from the log below.

Code: Select all

2024-06-04 10:42:39.752  INFO 16324 --- [conn-retry-1] s.n.t.c.i.CoreConnectionLogger           : Connected 'PUBLIC_IP:5509:54990:bb886fcb-a73f-46de-bc3e-7803230cb40f'
2024-06-04 10:42:39.752  INFO 16324 --- [core-io-acceptor-4] s.n.t.c.i.CoreConnectionLogger           : Closed 'PUBLIC_IP:5509:54990:bb886fcb-a73f-46de-bc3e-7803230cb40f'
2024-06-04 10:42:44.746  INFO 16324 --- [conn-retry-1] .t.c.CustomTcpNioClientConnectionFactory : Connecting to PUBLIC_IP:5509, timeout: 5000 ms
2024-06-04 10:42:44.757  INFO 16324 --- [conn-retry-1] s.n.t.c.i.CoreConnectionLogger           : Connected 'PUBLIC_IP:5509:54991:9d34dd11-c510-494a-81fb-290800338897'
2024-06-04 10:42:44.762  INFO 16324 --- [core-io-acceptor-5] s.n.t.c.i.CoreConnectionLogger           : Closed 'PUBLIC_IP:5509:54991:9d34dd11-c510-494a-81fb-290800338897'
I have checked the firewall on the remote site, and it doesn't block the connection; the same story is on the manager site. I know I don't have much experience in Unimus, and Google sadly didn't help me much in solving this issue, so I would appreciate any help and support I can get.

Thank you for your time and help, and if you require any more information from me, I will gladly provide it.
Posts: 1
Joined: Wed Jun 19, 2024 8:35 am

Wed Jun 19, 2024 8:37 am

Good morning everyone, I too have the same problem. The firewall logs show no blocks, but the connection between server and core is not established.
Post Reply