Page 1 of 1
Issues backing up HP 2915 Switch
Posted: Fri Mar 15, 2024 3:18 pm
by hcltech
We have a few of these in our test labs and I would like to back them up. The error I get is this..
Discovery job started on: 1
Failed on: 1
Failed on devices: 1
- Zone "1": 1
= CR-TS-A-2915-10-EDGE.internal.domain
Re: Issues backing up HP 2915 Switch
Posted: Tue Mar 19, 2024 9:21 am
by Tomas
Hi, could you please create a Support Ticket on our Portal, and attach both the Device Output Log and the Debug Log for a failed discovery on this HP switch?
We will investigate why Discovery fails based on the logs.
Thanks!
Re: Issues backing up HP 2915 Switch
Posted: Tue Mar 26, 2024 1:44 pm
by hcltech
I would love to do this, but I am very new to Unimus and don't know where to get these logs from the system. If you can help with that, I would be happy to open a ticket.
Re: Issues backing up HP 2915 Switch
Posted: Tue Mar 26, 2024 2:18 pm
by Tomas
hcltech wrote: ↑Tue Mar 26, 2024 1:44 pm
I would love to do this, but I am very new to Unimus and don't know where to get these logs from the system. If you can help with that, I would be happy to open a ticket.
You can enable the logs in "Zones > your_zone > Debug Mode". For this issue, you want to turn on both the logs (Debug Log and Device Output Log), and run the job. After the job finishes (fails), you can download both the logs from the Debug Mode window.
Hope this help.
Re: Issues backing up HP 2915 Switch
Posted: Mon Apr 08, 2024 7:23 pm
by hcltech
Tomas any update on this? I tried the new version hoping it would fix it but same error.