smtp notification java error

[dbolton]

Trying to use our sendgrid.net account as smtp notification server...error message:
"Mail server connection failed; nested exception is javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketTimeoutException: Read timed out. Failed messages: javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketTimeoutException: Read timed out"

We have a bunch of other server notifications for other products on the same network functioning correctly. We are trying to remove local smtp access on our network and use just sendgrid.

Thanks in advance for any assistance.

[dominik.c]

Greetings,

Thank you for contacting us with your issue. We will replicate the issue and get back to you. Feel free to create a support request through the portal if you prefer to communicate via email rather than here in the chat.

[dbolton]

Checked this for the latest 2.4 version. Same java error message.