after last update fortigate unsupported

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tomislav91
Posts: 20
Joined: Sun Oct 20, 2019 3:25 pm

Thu Jan 04, 2024 8:09 am

Hi, i got error with fortigate firewalls, in logs shows that login was successful but in brings me error UNSUPPORTED DEVICE.
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Tomas
Posts: 1221
Joined: Sat Jun 25, 2016 12:33 pm

Thu Jan 18, 2024 12:52 am

tomislav91 wrote: ↑
Thu Jan 04, 2024 8:09 am
 Hi, i got error with fortigate firewalls, in logs shows that login was successful but in brings me error UNSUPPORTED DEVICE.
Apologies for the late reply. Could you please create a Support Ticket on our Portal, and include debug logs and device output logs from a failed Discovery on this device. Happy to look into this and investigate why your jobs started failing.
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davsank
Posts: 2
Joined: Fri Jan 26, 2024 12:04 pm

Fri Jan 26, 2024 12:09 pm

I had a similar issue after upgrading to FortiOS 7.4.
Make sure you are using the latest Unimus version, when I upgraded my Unimus it started working again.
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