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after last update fortigate unsupported

Posted: Thu Jan 04, 2024 8:09 am
by tomislav91
Hi, i got error with fortigate firewalls, in logs shows that login was successful but in brings me error UNSUPPORTED DEVICE.

Re: after last update fortigate unsupported

Posted: Thu Jan 18, 2024 12:52 am
by Tomas
tomislav91 wrote:
Thu Jan 04, 2024 8:09 am
Hi, i got error with fortigate firewalls, in logs shows that login was successful but in brings me error UNSUPPORTED DEVICE.
Apologies for the late reply. Could you please create a Support Ticket on our Portal, and include debug logs and device output logs from a failed Discovery on this device. Happy to look into this and investigate why your jobs started failing.

Re: after last update fortigate unsupported

Posted: Fri Jan 26, 2024 12:09 pm
by davsank
I had a similar issue after upgrading to FortiOS 7.4.
Make sure you are using the latest Unimus version, when I upgraded my Unimus it started working again.