[Solved] Cannot add device: No license available

Unimus support forum
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maudor
Posts: 2
Joined: Wed Oct 25, 2023 2:48 pm

Wed Oct 25, 2023 3:05 pm

Hi,

When I try to discover a device, I get the message "Cannot add device: no license available" which appears.
I installed Unimus via Docker and adding the license did not pose a problem during installation.
On the dashboard, it says "Licensed Used 0/0".

I have a Unimus account to retrieve licenses.

From my docker container, I can access the url "licensing.unimus.net"

root@5486c0f4f1ee:/var/log/unimus# curl 'https://licensing.unimus.net/status' && echo
OK


Logs:

2023-10-25 16:32:54.501 INFO 12 --- [http-nio-8085-exec-3] n.u.s.p.impl.PrivateDeviceServiceImpl : Adding new device 'xxxxxx'
2023-10-25 16:32:54.684 INFO 12 --- [http-nio-8085-exec-3] n.u.s.p.impl.PrivateDeviceServiceImpl : Failed to add device because no free license seats are available

Br,

Chris.
dominik.c
Posts: 33
Joined: Fri Jun 09, 2023 6:47 pm

Wed Oct 25, 2023 4:47 pm

Hello Maudor,

Thank you for your question. Have you assigned your licenses to a license key? If not, you can do so on Unimus Protal, LICENSE/License Keys/(select the license key you want to use)Assign Licenses.
If a problem persist, please create a support request and we will look into it.

Have a nice day.
maudor
Posts: 2
Joined: Wed Oct 25, 2023 2:48 pm

Thu Oct 26, 2023 6:27 am

Hello dominik,

Thank you for your help. Indeed, I had forgotten to assign the license. Everything is OK now.

BR,

Chris.
dominik.c
Posts: 33
Joined: Fri Jun 09, 2023 6:47 pm

Thu Oct 26, 2023 10:51 am

Hello Maudor,

Glad to hear it, thank you for your feedback and have a nice day.
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