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Dell S5224F-ON fails discovery

Posted: Fri Jun 30, 2023 8:35 am
by AndreasP
Hello,

We have implemented new dell switches in our environment but it doesnt work to add them to Unimus for configuration backups.
We have tried with maxed out priveledges aswell just to see if there was any issues related to that.

We are running version 10.5.5.3
PN: S5224F-ON

Is there any chance these switches can be added?

Error message in debugging mode:
'

2023-06-30 09:51:20.436 TRACE 493 --- [discovery-62] n.u.core.api.ForwardingResponseSender : Sending 'DiscoveryJobFinishedMessage(opId=e22166c7-c71a-4c21-97ab-7b7d990c1894, zoneId=Z-38ff7fc5-90d5-4242-918f-9ee49bb39ffe, jobId=D-2a674a10-61d5-4a97-aeb9-643ceef46786, metadata=JobMetadata(startTime=1688111461383, duration=19052), result=DiscoveryJobResult(serviceCheckResults=[ServiceCheckResult(connectorConfigId=1, type=SSH, port=Port(id=1, portNumber=22), error=null), ServiceCheckResult(connectorConfigId=2, type=TELNET, port=Port(id=2, portNumber=23), error=UNAVAILABLE)], serviceConnectResults=[ServiceConnectResult(connectorConfigId=1, type=SSH, port=Port(id=1, portNumber=22), error=null)], authenticationResults=[AuthenticationResult(type=SSH, credentials=[Credential{id=3, username='XX', password = 16 character(s)}], error=null, discoverySuccessfulCredential=Credential{id=3, username='XX', password = 16 character(s)})], deviceUuid=D-2a674a10-61d5-4a97-aeb9-643ceef46786, deviceInfoResult=DeviceInfoResult(loginCliMode=null, deviceVendor=null, deviceType=null, deviceModel=null, resultPotential=0, error=UNSUPPORTED_DEVICE), deviceExtendedInfoResult=null, deviceFirmwareDataResult=null, deviceAddressesResult=null, modeSwitchResult=ModeSwitchResult(enableAuthMethod=null, enablePassword=null, successfulEnableModeChangeCommand=null, triedEnableModeChangeCommands=null, enableErrorLog=UNSUPPORTED_MODE_CHANGE, configureAuthMethod=null, configurePassword=null, successfulConfigureModeChangeCommand=null, triedConfigureModeChangeCommands=[configure], configureErrorLog=MODE_SWITCH_COMMAND_NOT_SUPPORTED), runtimeError=null))'

'

Re: Dell S5224F-ON fails discovery

Posted: Fri Jun 30, 2023 4:29 pm
by dominik.c
Hello Andreas,
Yes, we can add the Dell S5224F to our support. Could you please create a support request at https://portal.unimus.net ? Thank you very much.

Re: Dell S5224F-ON fails discovery

Posted: Fri Jul 07, 2023 6:33 am
by AndreasP
Hello,

Yes ofcourse.
Thank you for such quick respons :)

Best regards,
Andreas