Hello,
I see a correlation between the logs and the snippet you sent us, but that is not firm as it is possible you have copied over only that one prompt+output, but is it possible your device didn't finish with outputting device prompt
AUEF-WHS-S1(tcl)# after it was done downloading?
As we are executing log_user 0 before downloading an image, we wouldn't see any of the progress, but we are expecting to see a prompt afterwards as from both device outputs you sent us we wouldn't receive any data after seeing
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480189009 bytes copied in 424.212 secs (1131955 bytes/sec)
This is what we would want to see
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480189009 bytes copied in 424.212 secs (1131955 bytes/sec)
AUEF-WHS-S1(tcl)#
If it turns out you don't get a prompt, then is it required to just hit Enter to get a new prompt? If so, it would be easy to compensate for it.
Let us know.
Note, I have downloaded all the logs if I need to look at them again as we continue looking at this, and removed them from your posts.
I recommend not attaching logs to posts.
This is a publicly accessible forum, so I recommend submitting a support ticket in our Portal and attaching them there if there are logs to be shared. We can also continue looking at the issue there and I will then update this thread when we find the culprit.