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Palo Alto acknowledge login banner

Posted: Sun Apr 24, 2022 4:43 pm
by bboy8012
Hi All,

Having a little issue with Unimus being able to login into my PAN firewalls because I have the login banner that needs to be accepted. I have Googled around and have not found anything. Can anyone provide a link or some guidance on how to get Unimus to be able to log in? Thanks

Re: Palo Alto acknowledge login banner

Posted: Tue Jul 26, 2022 6:30 pm
by Vik@Unimus
Hello,

Apologies for a late reply. The issue regarding this specific banner and the aforementioned need to acknowledge it via the "Force admins to acknowledge this banner" the in PAN OS, is a known issue. When this was reported to us a little while ago we did some remote troubleshooting, but it hasn't provide enough information as even though it seems like a trivial thing, it turned out to be more complex, so we need to troubleshoot on a physical device in our lab directly.
We got one PA router previously, but that device turned out to have some issues and ultimately stopped working, but we have currently another device on its way.

For now, the workaround is simple - having a banner is fine, but for the time being it will work only with "Force admins to acknowledge this banner" option disabled.

I have just added this thread to our internal ticket so when we have updates to share, I will update this thread.