Cisco Wireless Lan controller INTERACTION_ERROR

Unimus support forum
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opiro
Posts: 1
Joined: Tue Jan 05, 2021 3:33 pm

Tue Jan 05, 2021 3:39 pm

Hi,
I have been having issues backing up my cisco wireless controller on Unimus for about a week now , I just upgraded to version 2.0.9 and I am still getting Interaction error. Kindly assist
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Tomas
Posts: 1206
Joined: Sat Jun 25, 2016 12:33 pm

Tue Jan 05, 2021 4:27 pm

Hello,

Can you please enable both Debug options (Debug Logging and Device Output Logging) under "Zones > your_zone > Debug mode", and after the backup fails, download both log files.

Please create a ticket on our Portal, and attach both logs, and we will investigate.
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