Page 1 of 1
Watchguard backups not working in 2.0
Posted: Mon Jun 22, 2020 3:48 pm
by ktkintner
I noticed that when I upgraded to 2.0 backups for my WatchGuard firewalls stopped working, I can see the Unimus is connecting but it fails to backup. I can run discovery successfully, but it won't run backups against the same devices.
Re: Watchguard backups not working in 2.0
Posted: Mon Jun 22, 2020 8:26 pm
by Tomas
Hi,
Can you please send us logs from a failed backup run? Please enable "Device Output Logging" and "Debug logging" in "Zones > Default > Debug mode", and then run a backup job on the device which is failing.
After it fails download both the log files and create a Support Ticket on our Portal with the logs attached.
Thanks!