Watchguard backups not working in 2.0

Unimus support forum
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ktkintner
Posts: 2
Joined: Mon Jun 22, 2020 3:29 pm

Mon Jun 22, 2020 3:48 pm

I noticed that when I upgraded to 2.0 backups for my WatchGuard firewalls stopped working, I can see the Unimus is connecting but it fails to backup. I can run discovery successfully, but it won't run backups against the same devices.
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Tomas
Posts: 1220
Joined: Sat Jun 25, 2016 12:33 pm

Mon Jun 22, 2020 8:26 pm

Hi,

Can you please send us logs from a failed backup run? Please enable "Device Output Logging" and "Debug logging" in "Zones > Default > Debug mode", and then run a backup job on the device which is failing.

After it fails download both the log files and create a Support Ticket on our Portal with the logs attached.

Thanks!
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