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[Solved] can i add cisco switch?

Posted: Wed Jul 29, 2020 9:22 pm
by tomislav91
I want to backup a cisco switches, can i added with unimus? i tried but, it got me error like user or pass is incorect.

Re: can i add cisco switch?

Posted: Wed Jul 29, 2020 9:49 pm
by Tomas
Hello,

We do support Cisco switches - both IOS based and some SMB series.
Ca you please post a screenshot of the failed discovery job?

Go to "Devices" and click on the red status indicator on the left.
This will open the failed job log, please post a screenshot of that.

Re: can i add cisco switch?

Posted: Thu Jul 30, 2020 10:01 pm
by tomislav91
i cant click on red icon, nothing happend
2020-07-31 00_00_02-Window.png
2020-07-31 00_00_02-Window.png (8.16 KiB) Viewed 8983 times
.
but in dashboard in log i see this
++.png
++.png (8.37 KiB) Viewed 8983 times
and as you can see i can ssh to switch
2020-07-31 00_06_01-Window.png
2020-07-31 00_06_01-Window.png (9.7 KiB) Viewed 8982 times

Re: can i add cisco switch?

Posted: Thu Jul 30, 2020 10:23 pm
by Tomas
Can you please enable both "Device output logging" AND "Debug logging" under "Zones > Your zone > Debug mode".
After this is enabled, please run a discovery and wait for it to fail.

After it fails, please create a Support Ticket on our Portal, and attach the log files.
We will investigate why this doesn't work.

Thanks!

Re: can i add cisco switch?

Posted: Sat Aug 01, 2020 2:13 pm
by tomislav91
Tomas wrote:
Thu Jul 30, 2020 10:23 pm
Can you please enable both "Device output logging" AND "Debug logging" under "Zones > Your zone > Debug mode".
After this is enabled, please run a discovery and wait for it to fail.

After it fails, please create a Support Ticket on our Portal, and attach the log files.
We will investigate why this doesn't work.

Thanks!
I added it viewtopic.php?f=9&t=1173