can i add cisco switch?

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tomislav91
Posts: 9
Joined: Sun Oct 20, 2019 3:25 pm

Wed Jul 29, 2020 9:22 pm

I want to backup a cisco switches, can i added with unimus? i tried but, it got me error like user or pass is incorect.
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Tomas
Posts: 864
Joined: Sat Jun 25, 2016 12:33 pm

Wed Jul 29, 2020 9:49 pm

Hello,

We do support Cisco switches - both IOS based and some SMB series.
Ca you please post a screenshot of the failed discovery job?

Go to "Devices" and click on the red status indicator on the left.
This will open the failed job log, please post a screenshot of that.
tomislav91
Posts: 9
Joined: Sun Oct 20, 2019 3:25 pm

Thu Jul 30, 2020 10:01 pm

i cant click on red icon, nothing happend
2020-07-31 00_00_02-Window.png
2020-07-31 00_00_02-Window.png (8.16 KiB) Viewed 182 times
.
but in dashboard in log i see this
++.png
++.png (8.37 KiB) Viewed 182 times
and as you can see i can ssh to switch
2020-07-31 00_06_01-Window.png
2020-07-31 00_06_01-Window.png (9.7 KiB) Viewed 181 times
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Tomas
Posts: 864
Joined: Sat Jun 25, 2016 12:33 pm

Thu Jul 30, 2020 10:23 pm

Can you please enable both "Device output logging" AND "Debug logging" under "Zones > Your zone > Debug mode".
After this is enabled, please run a discovery and wait for it to fail.

After it fails, please create a Support Ticket on our Portal, and attach the log files.
We will investigate why this doesn't work.

Thanks!
tomislav91
Posts: 9
Joined: Sun Oct 20, 2019 3:25 pm

Sat Aug 01, 2020 2:13 pm

Tomas wrote:
Thu Jul 30, 2020 10:23 pm
Can you please enable both "Device output logging" AND "Debug logging" under "Zones > Your zone > Debug mode".
After this is enabled, please run a discovery and wait for it to fail.

After it fails, please create a Support Ticket on our Portal, and attach the log files.
We will investigate why this doesn't work.

Thanks!
I added it viewtopic.php?f=9&t=1173
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