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System maintenance - February 19th

Posted: Fri Feb 16, 2018 5:00 pm
by Tomas
Hey everyone!

We will be performing a system upgrade across our back-end infrastructure on February 19th.
We expect that it should take no longer than 3 hour, but as it goes with these things, it could drag on.

The upgrade is scheduled for 18:00 (6 PM) UTC time.
We hope to have all services back up at 21:00 (9 PM) UTC time.

During this time, the Portal and the licensing server will be down.
We apologize for any issues this might cause and thank you in advance for your understanding.

During this maintenance window, our licensing and pricing will be migrated to a SaaS model, as previously announced.
More details can be found here viewtopic.php?f=3&t=243.

I will post updates to this thread as they come.

Re: System maintenance - February 19th

Posted: Mon Feb 19, 2018 7:46 pm
by Tomas
Summary:
18:00 UTC: We have started the maintenance preparation
19:45 UTC: We are bringing all services down
20:45 UTC: Maintenance complete, all systems back online

Re: System maintenance - February 19th

Posted: Mon Feb 19, 2018 7:47 pm
by Tomas
19:45 UTC: We are bringing all services down.

Maintenance preparations took longer than expected.
We are only now taking down all services.

Re: System maintenance - February 19th

Posted: Mon Feb 19, 2018 8:44 pm
by Tomas
20:45 UTC: Maintenance complete!

Upgrades to all systems finished without any issues.
All systems are now back online.