Licensing and pricing change on 19th Feb. 2018
Posted: Wed Nov 15, 2017 1:23 am
Hi everyone.
We will be updating our pricing, and changing our business model on 19th Feb. 2018.
In this post, we want to share all the details of this change.
How will this affect current customers?
It will not.
Customers that already purchased Unimus licenses will not be affected in any way.
The licenses that you purchased are yours to keep forever, just like you were promised when you purchased them.
What is changing?
Starting on 19th Feb. 2018, we are switching to yearly-licensing.
This means pricing will be per-device, per-year.
If you bought (or buy) any licenses before February 2018, they will be permanent, and there will not be any yearly cost for them.
Yearly payment is applied only to purchases after February 2018.
What is the new pricing?
$4.5 per-device, per-year.
Example: 160 devices = $720 yearly ($60 monthly).
The unlimited license will be at $6900 per year.
What about support?
All licenses will come with support.
'Support hours' will not be purchasable anymore.
As you probably know, we are very dedicated to providing top notch support.
This change will allow us to be even better - more in the next section.
How will support change?
We will start offering phone-based support for customers on the unlimited license.
This means that there will be a phone number you can call at any time, and a person will pick up, and help you.
Why are you doing this?
When we started selling Unimus more then a year ago, we did not feel justified asking yearly payments.
However, as you can see by our release history - we have been steadily releasing monthly for over a year now.
Unimus is now also much, much more than it was a year ago.
If any of you remember the early Beta versions, you know how far we have moved since then.
We hope we have proven that we can deliver updates to Unimus on schedule, and we can keep improving it consistently.
We have big plans and ideas, and we want to deliver them to you.
That's why we are switching to yearly payments - to help us with that goal.
The 2nd consideration is support.
Any of you that ever emailed or chatted with us will know that we are extremly dedicated to offering the best support possible.
Up until now, we tried to sell support hours, but in the past year only 7 support hours were purchased in total.
We spent hunderds of hours providing support in that year, and as you can imagine, the costs add up.
The yearly payment model will make it possible to provide even better support.
If you ever run into issues with Unimus, we will be there to help.
Since payments will be yearly now, what will improve?
As we mentioned in the previous segment, support will get even better than it currently is.
We also want to hire more developers.
Unimus currently has 2 full-time developers, and me.
I deal mostly with support, the forum, and business related things.
(altho I still code a day or two a week)
Getting more developers will speed up the development pace of Unimus greatly, getting more features to everyone faster.
TL;DR?
We are switching to yearly licensing on 19th Feb. 2018.
$4.5 per-device, per-year.
Current customers will NOT be affected.
All previously purchased licenses stay permanent.
We are doing this to:
- improve Unimus by hiring more developers
- continue offering high quality support as we have up until now
Final words
We would love your feedback on this - positive or negative.
We also want to be as transparent about this as possible - if you have any questions, I will be glad to answer them.
Thanks for getting this far everyone!
We really hope you stick with us and continue to be as enthusiastic about Unimus as we are even after this change.
We will be updating our pricing, and changing our business model on 19th Feb. 2018.
In this post, we want to share all the details of this change.
How will this affect current customers?
It will not.
Customers that already purchased Unimus licenses will not be affected in any way.
The licenses that you purchased are yours to keep forever, just like you were promised when you purchased them.
What is changing?
Starting on 19th Feb. 2018, we are switching to yearly-licensing.
This means pricing will be per-device, per-year.
If you bought (or buy) any licenses before February 2018, they will be permanent, and there will not be any yearly cost for them.
Yearly payment is applied only to purchases after February 2018.
What is the new pricing?
$4.5 per-device, per-year.
Example: 160 devices = $720 yearly ($60 monthly).
The unlimited license will be at $6900 per year.
What about support?
All licenses will come with support.
'Support hours' will not be purchasable anymore.
As you probably know, we are very dedicated to providing top notch support.
This change will allow us to be even better - more in the next section.
How will support change?
We will start offering phone-based support for customers on the unlimited license.
This means that there will be a phone number you can call at any time, and a person will pick up, and help you.
Why are you doing this?
When we started selling Unimus more then a year ago, we did not feel justified asking yearly payments.
However, as you can see by our release history - we have been steadily releasing monthly for over a year now.
Unimus is now also much, much more than it was a year ago.
If any of you remember the early Beta versions, you know how far we have moved since then.
We hope we have proven that we can deliver updates to Unimus on schedule, and we can keep improving it consistently.
We have big plans and ideas, and we want to deliver them to you.
That's why we are switching to yearly payments - to help us with that goal.
The 2nd consideration is support.
Any of you that ever emailed or chatted with us will know that we are extremly dedicated to offering the best support possible.
Up until now, we tried to sell support hours, but in the past year only 7 support hours were purchased in total.
We spent hunderds of hours providing support in that year, and as you can imagine, the costs add up.
The yearly payment model will make it possible to provide even better support.
If you ever run into issues with Unimus, we will be there to help.
Since payments will be yearly now, what will improve?
As we mentioned in the previous segment, support will get even better than it currently is.
We also want to hire more developers.
Unimus currently has 2 full-time developers, and me.
I deal mostly with support, the forum, and business related things.
(altho I still code a day or two a week)
Getting more developers will speed up the development pace of Unimus greatly, getting more features to everyone faster.
TL;DR?
We are switching to yearly licensing on 19th Feb. 2018.
$4.5 per-device, per-year.
Current customers will NOT be affected.
All previously purchased licenses stay permanent.
We are doing this to:
- improve Unimus by hiring more developers
- continue offering high quality support as we have up until now
Final words
We would love your feedback on this - positive or negative.
We also want to be as transparent about this as possible - if you have any questions, I will be glad to answer them.
Thanks for getting this far everyone!
We really hope you stick with us and continue to be as enthusiastic about Unimus as we are even after this change.