System maintenance - August 3rd

Official news and announcements
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Tomas
Posts: 1206
Joined: Sat Jun 25, 2016 12:33 pm

Wed Aug 02, 2017 9:08 pm

Hey everyone!

We will be performing a complex system upgrade across our back-end infrastructure on August 3rd.
We expect that it should take no longer than 3 hours, but as it goes with these things, it could drag on.

The upgrade is scheduled for 16:00 (4 PM) UTC time.
We hope to have all services back up at 19:00 (7 PM) UTC time.

During this time, the Portal and the licensing server will be down.
We apologize for any issues this might cause and thank you in advance for your understanding.

I will post updates to this thread as they come.
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Tomas
Posts: 1206
Joined: Sat Jun 25, 2016 12:33 pm

Thu Aug 03, 2017 5:02 pm

Summary:
17:00 UTC: We have started the maintenance preparation
19:37 UTC: We are bringing all services down
21:24 UTC: Maintenance 80% complete, all services still down
22:23 UTC: Maintenance complete, all systems back online
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Tomas
Posts: 1206
Joined: Sat Jun 25, 2016 12:33 pm

Thu Aug 03, 2017 7:37 pm

17:00 UTC: We have started the maintenance preparation.

Expect service outages in the coming hours.
User avatar
Tomas
Posts: 1206
Joined: Sat Jun 25, 2016 12:33 pm

Thu Aug 03, 2017 7:38 pm

19:37 UTC: We are bringing all services down.

Maintenance preparations took much longer than expected.
We are only now taking down all services.
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Tomas
Posts: 1206
Joined: Sat Jun 25, 2016 12:33 pm

Thu Aug 03, 2017 9:24 pm

21:24 UTC: Maintenance about 80% complete.

All services still down.
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Tomas
Posts: 1206
Joined: Sat Jun 25, 2016 12:33 pm

Thu Aug 03, 2017 10:23 pm

22:23 UTC: Maintenance complete!

All systems are back online.
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