Support OpenGear CM8100

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tphan
Posts: 1
Joined: Wed Jan 17, 2024 10:41 pm

Wed Jan 17, 2024 10:45 pm

Hello,

Are there any plans to support the OpenGear CM8100 (firmware: 23.10.2)? If so, what is the timeframe? Our OpenGear CM7100 is backing up fine in Unimus 2.4.0 but the new model CM8100 is showing as Unsupported Device.

Thank you.
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Tomas
Posts: 1239
Joined: Sat Jun 25, 2016 12:33 pm

Thu Jan 18, 2024 12:54 am

tphan wrote:
Wed Jan 17, 2024 10:45 pm
Are there any plans to support the OpenGear CM8100 (firmware: 23.10.2)? If so, what is the timeframe? Our OpenGear CM7100 is backing up fine in Unimus 2.4.0 but the new model CM8100 is showing as Unsupported Device.
Hi. Could you please create a Support Ticket on our Portal, and include debug logs and device output logs from a failed Discovery on this device? We will investigate why the current OpenGear CM driver won't pick up the 8100, and work on adding it in.

Thanks!
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