Unimus forum

Hello all,

Just updated to Unimus 2.4.0 and was able to get our Calix E7-R2 chassis to pull backups just fine. However, adding an E9 didn't work.

The message I get under results for the failure is "UNSUPPORTED_DEVICE". I'd be willing to schedule a time to get the necessary information to get the necessary drivers made for this so we can have a second backup point for these devices other than the SMX program that Calix makes.

metrojworthington wrote: ↑

Thu Dec 14, 2023 7:07 pm

Just updated to Unimus 2.4.0 and was able to get our Calix E7-R2 chassis to pull backups just fine. However, adding an E9 didn't work.

Hi, looks like E9 will indeed require its own driver. Please create a Support Ticket on our Portal, and we can schedule a session to add support for it. Thanks!

Hey Tomas,

Just saw your response. Ticket created, Request ID: 3176-277-848-39.