I've got the log files for device output during an attempted discovery along with the unimus.log file if either of those would benefit this request.Error: CLI mode change command not supported by device
Discovery log:
Service check:
SSH: Service available
Service connection:
SSH: Connection successful
Authentication:
SSH: Login successful
Device discovery:
Basic device info: DEVICE_INTERACTION_ERROR
Discovery of available CLI modes:
Enable (privilege exec) mode: MODE_SWITCH_COMMAND_NOT_SUPPORTED
[Implemented] Add device support for Ciena 5164/SAOS 10
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We have some Ciena 5164 units that are running SAOS 10 that Unimus is reporting a "DEVICE_INTERACTION_ERROR" when attempting to connect to them:
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We would like to take a closer look at it.
I recommend submitting a support ticket and include both logs (I recommend packing them into an archive) for us to look at.
I recommend submitting a support ticket and include both logs (I recommend packing them into an archive) for us to look at.
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Thanks, Vik. I'll create a ticket and submit soon.
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Ticket # 1795-269-460-70 if that helps, Vik.