Unimus forum

The devs have found the issue - they will build a small DB repair utility for you that will fix the issue. The issue is specific to certain DB configuration - it does not occur under normal circumstances. I will reply to the Support Ticket as soon as the DB repair tool is ready. If anyone runs into ...

Passed this to the devs for investigation.

Will reply to your ticket as soon as I have any news

"/user" and "/certificate" are indeed not exported by RouterOS. RouterOS does this is for security reasons, since exporting users would not export their password anyway. Same for certificates. Having "/user export" as a part of our RouterOS backup procedure is indeed po...

The fact that the Push doesn't run on-demand and only on schedule, and that it's not creating Output Groups is really strange... like I mentioned in the last post, if you could please create a Support Ticket on our Portal, and we can schedule a Zoom session to debug directly.

Probably best to setup a Zoom session and look at this directly - please create a Support Ticket on our Portal, and we can work out the details from there

Hi, Can you please enable both "Debug logging" and "Device output logging" under "Zones > your_zone > Debug mode" and re-run the push (on just one device is sufficient)? After, please upload the relevant parts from both logs, as well as a screenshot of the Output Group ...

Hi, Sorry, currently the only way to see all recent changes it to setup Email / Slack notifications, and view the changes in there - since you will see a "stream" of change notifications coming in, and can focus on all changes in the last few hours / days. This is however a good feature re...

Do you use the Unimus REST API?

Hello, could you please provide some additional details? - is the slow load only if a Push is running, or always (even when no push running)? - when you switch to the Config Push screen, do you go to the "Home" tab, or a tab of some push preset? - how many preset tabs do you have opened (i...

Happy to add support for these. Please create a Support Ticket on our Portal, and one of our devs will reach out with instruction on how to proceed.