Search found 9 matches

by Štefan Sroka
Wed Mar 05, 2025 12:47 pm
Forum: Support
Topic: Cisco ASA multiple context issues
Replies: 5
Views: 33502

Re: Cisco ASA multiple context issues

Hello, since release 2.6.2 which is currently the latest version there is improved handling of multi-context Cisco ASA Backups: - if logging in to a multi-context ASA as non-admin, and can't switch to system, just backup the current context - if transition to the system context is possible, all cont...
by Štefan Sroka
Tue Mar 04, 2025 4:52 pm
Forum: General
Topic: [Solved] 2.5.0 to 2.5.1 upgrade lost Observium NMS sync group ID
Replies: 1
Views: 26312

Re: [minor] 2.5.0 to 2.5.1 upgrade lost Observium NMS sync group ID

Hello,

just a small update: The issue has been fixed since release 2.6.0, the latest release is 2.6.2

Please feel free to upgrade the Unimus to the latest version.

Thank you for reporting this issue !
by Štefan Sroka
Fri Jan 24, 2025 1:29 pm
Forum: General
Topic: PfSense Discovery failure
Replies: 2
Views: 20768

Re: PfSense Discovery failure

Hello,

is the issue still present? if yes, please create support request via Unimus customer portal, by that we can guide you through how to collect logs which we need for proper investigation.

Thank you.
by Štefan Sroka
Fri Jan 24, 2025 12:08 pm
Forum: Support
Topic: Unable to backup pfSense 2.7.2
Replies: 2
Views: 6846

Re: Unable to backup pfSense 2.7.2

Hello,

the best way to proceed is to create support request via Unimus customer portal. By that, we can guide you through downloading logs which we need for proper investigation.

Thank you.
by Štefan Sroka
Fri Jan 24, 2025 9:16 am
Forum: Support
Topic: Backup Issues with Cisco Edge Router 8300
Replies: 6
Views: 11637

Re: Backup Issues with Cisco Edge Router 8300

Hello,

the best way to proceed as mentioned by my colleague Tomas is to create support request via Unimus, this way we can guide you through how to download the logs and investigate issue properly.

Thank you
by Štefan Sroka
Thu Jan 23, 2025 4:32 pm
Forum: Support
Topic: Cant discover our Checkpoint 6200
Replies: 1
Views: 4718

Re: Cant discover our Checkpoint 6200

Hello,

please create support request via our Customer Portal and we will investigate this issue properly.

Thank you
by Štefan Sroka
Thu Jan 23, 2025 11:46 am
Forum: Support
Topic: HP and Linksys SW
Replies: 3
Views: 9383

Re: HP and Linksys SW

Hello, as mentioned by my colleague Tomas "As for HTTP(S) connectors, they are not yet implemented". and for the discovery issue for HP and Linksys switches the best would be to create the support request via our Customer Portal, with that we can investigate this issue properly. Thank you
by Štefan Sroka
Thu Jan 23, 2025 10:33 am
Forum: Support
Topic: ASA Backup failure: COMMAND_NOT_SUPPORTED_BY_DEVICE
Replies: 1
Views: 6223

Re: ASA Backup failure: COMMAND_NOT_SUPPORTED_BY_DEVICE

Hello, Thank you for bringing this to our attention. We are actively working on resolving the issue, and it is currently scheduled to be addressed in the upcoming release, version 2.6.2, which is planned for the end of January 2025. Please note that while this remains our current target, we cannot c...
by Štefan Sroka
Wed Jan 22, 2025 1:54 pm
Forum: Support
Topic: HPE 1920S switch series
Replies: 1
Views: 5868

Re: HPE 1920S switch series

Hi, Unimus does not support HTTP/HTTPS connectors. HP intentionally disabled Telnet / SSH on the 1920S series with newer firmware. Solution: For the 1920S, you will need to enable Telnet / SSH on the switch for it to work with Unimus. You can find the guide on official HP website https://support.hp....