Search found 13 matches

by Štefan Sroka
Wed Aug 20, 2025 1:51 pm
Forum: Support
Topic: [Fixed in 2.7.0] UI Bug - Select credentials, no horizontal scroll
Replies: 1
Views: 21089

Re: UI Bug - Select credentials, no horizontal scroll

Hello,

this has been fixed in the latest version 2.7.0.
by Štefan Sroka
Thu Jul 17, 2025 10:09 am
Forum: Support
Topic: Autorecovery issue with some Cisco and MikroTik UNIMUS devices
Replies: 1
Views: 35791

Re: Autorecovery issue with some Cisco and MikroTik UNIMUS devices

Hello, For this issue, please open a support ticket through our Customer Portal and include the unimus.log file from the following location: Linux: /var/log/unimus Windows: C:\ProgramData\Unimus\log Also, please check the job history on your dashboard to see if there are any successful or failed job...
by Štefan Sroka
Wed Jul 16, 2025 12:15 pm
Forum: Support
Topic: Unimus hasn't backed up since 6/25
Replies: 1
Views: 24987

Re: Unimus hasn't backed up since 6/25

Hello, For this issue, please open a support ticket through our Customer Portal and include the unimus.log file from the following location: Linux: /var/log/unimus Windows: C:\ProgramData\Unimus\log Also, please check the job history on your dashboard to see if there are any successful or failed job...
by Štefan Sroka
Mon Jul 07, 2025 9:21 am
Forum: General
Topic: [Solved] PfSense Discovery failure
Replies: 3
Views: 91158

Re: PfSense Discovery failure

Hello,

issue with pfSense has been fixed with version 2.6.3.

Full information about 2.6.3 version >>
viewtopic.php?f=3&t=2158
by Štefan Sroka
Wed Mar 05, 2025 12:47 pm
Forum: Support
Topic: Cisco ASA multiple context issues
Replies: 5
Views: 54759

Re: Cisco ASA multiple context issues

Hello, since release 2.6.2 which is currently the latest version there is improved handling of multi-context Cisco ASA Backups: - if logging in to a multi-context ASA as non-admin, and can't switch to system, just backup the current context - if transition to the system context is possible, all cont...
by Štefan Sroka
Tue Mar 04, 2025 4:52 pm
Forum: General
Topic: [Solved] 2.5.0 to 2.5.1 upgrade lost Observium NMS sync group ID
Replies: 1
Views: 50523

Re: [minor] 2.5.0 to 2.5.1 upgrade lost Observium NMS sync group ID

Hello,

just a small update: The issue has been fixed since release 2.6.0, the latest release is 2.6.2

Please feel free to upgrade the Unimus to the latest version.

Thank you for reporting this issue !
by Štefan Sroka
Fri Jan 24, 2025 1:29 pm
Forum: General
Topic: [Solved] PfSense Discovery failure
Replies: 3
Views: 91158

Re: PfSense Discovery failure

Hello,

is the issue still present? if yes, please create support request via Unimus customer portal, by that we can guide you through how to collect logs which we need for proper investigation.

Thank you.
by Štefan Sroka
Fri Jan 24, 2025 12:08 pm
Forum: Support
Topic: [Fixed in 2.6.3] Unable to backup pfSense 2.7.2
Replies: 3
Views: 39026

Re: Unable to backup pfSense 2.7.2

Hello,

the best way to proceed is to create support request via Unimus customer portal. By that, we can guide you through downloading logs which we need for proper investigation.

Thank you.
by Štefan Sroka
Fri Jan 24, 2025 9:16 am
Forum: Support
Topic: Backup Issues with Cisco Edge Router 8300
Replies: 6
Views: 30094

Re: Backup Issues with Cisco Edge Router 8300

Hello,

the best way to proceed as mentioned by my colleague Tomas is to create support request via Unimus, this way we can guide you through how to download the logs and investigate issue properly.

Thank you
by Štefan Sroka
Thu Jan 23, 2025 4:32 pm
Forum: Support
Topic: Cant discover our Checkpoint 6200
Replies: 1
Views: 15802

Re: Cant discover our Checkpoint 6200

Hello,

please create support request via our Customer Portal and we will investigate this issue properly.

Thank you