Unimus forum

Hello Krishp,

Would it be possible for you to create a support request and attach the logs from the Unimus so we can check what exactly is going on there?
The path is: /var/log/unimus
Thank you

Hello Riwood, Currently, we do not support Huawei CloudEngine S-Series Campus Switches, but if you want to use them, we can do so. Would it be possible for you to create a support request via Unimus portal to create a driver for this device, we need to collect a command output from the device CLI so...

This is a good addition to the backup mailing feature, I have created an internal ticket for it in our backlog. We will let you know when it is available.

Hello Maudor,

Glad to hear it, thank you for your feedback and have a nice day.

Hello Maudor, Thank you for your question. Have you assigned your licenses to a license key? If not, you can do so on Unimus Protal, LICENSE/License Keys/(select the license key you want to use)Assign Licenses. If a problem persist, please create a support request and we will look into it. Have a ni...

Hello MosheR. Thank you for contacting us with you problem. To find out what is going on, we will need to check the logs. Short guide on how to do so: General debug logging - you can enable it by going to  Zones > Your Zone  (the zone where you assigned the affected device(s)) >  Debug mode  and ena...

Hi Helldunkel, There can be many reasons. You can check the job result to get the error message on why the job failed. You can click the red job indicator on the Devices page, or check on the Dashboard > Latest failed jobs > select job > Show log. The log file will also list a more detailed job fail...

christoff wrote: ↑

Wed Oct 18, 2023 2:13 pm

dominik.c wrote: ↑

Wed Oct 18, 2023 11:03 am

Hello Chris,

I see you already create a Support request for this issue. We will check it and let you know.

Thank you and have a nice day.

Thanks Dominik. I created this post first before I realised there was an official support channel. Sorry for the double post.

No worries.

Hello Chris,

I see you already create a Support request for this issue. We will check it and let you know.

Thank you and have a nice day.

Hello Samiullah,

Unimus does not support .xml format yet, but we have this request in our backlog.
Unfortunately, we do not have any ETA, but I will let you know here, when this feature will be implemented.

Have a nice day.