Search found 1206 matches

by Tomas
Tue Mar 26, 2024 2:18 pm
Forum: Support
Topic: Issues backing up HP 2915 Switch
Replies: 3
Views: 197

Re: Issues backing up HP 2915 Switch

I would love to do this, but I am very new to Unimus and don't know where to get these logs from the system. If you can help with that, I would be happy to open a ticket. You can enable the logs in "Zones > your_zone > Debug Mode". For this issue, you want to turn on both the logs (Debug ...
by Tomas
Mon Mar 25, 2024 9:22 pm
Forum: Support
Topic: [Fixed in 2.4.3] Checkpoint Gaia
Replies: 2
Views: 72

Re: Checkpoint Gaia

I am busy evaluating Unimus to use in our network. So far so good but I have run into an issue backing up Checkpoint Gaia Hi. We have had other reports of Gaia being broken in 2.4.2. We know it worked in 2.4.0 / 2.4.1. We have already found the issue and have a fix in the pipeline. It should be out...
by Tomas
Mon Mar 25, 2024 9:33 am
Forum: Support
Topic: [Solved] INTERACTION_ERROR | Mikrotik
Replies: 5
Views: 199

Re: [Solved] INTERACTION_ERROR | Mikrotik

So I've made this modification to almost an extreme and it still comes back with the error. Is there a limit on how far the config timeouts can go? There is no limit on how high timeouts can go, but the Tik driver uses a timeout multiplier, so there should not be a need to take the timeout to extre...
by Tomas
Fri Mar 22, 2024 9:51 am
Forum: Support
Topic: portal.unimus.net not coming up
Replies: 1
Views: 102

Re: portal.unimus.net not coming up

portal.unimus.net appears to be having issues. I can't get to the page is there an issue with the support page? Hi, none of our monitoring is showing any issues with the Portal. We can also log-in and use the Portal ourselves from multiple test systems. Could you please provide more info on what is...
by Tomas
Thu Mar 21, 2024 2:57 pm
Forum: Support
Topic: [Solved] Database
Replies: 2
Views: 73

Re: Database

I'm installing Unimus for the first time (on Linux) I'm going to be backing up 2-300 devices. I see that it is recommended to use MySQL or PostGres. Do you have some setup instructions for either of these? I don't see anything listed on the Wiki. Thanks Hi! Sorry, we don't provide instructions on s...
by Tomas
Wed Mar 20, 2024 10:23 am
Forum: Support
Topic: Orphaning policy in NMS sync
Replies: 2
Views: 84

Re: Orphaning policy in NMS sync

Unmanaged devices are represented in italics in the Devices table. The last job status for unmanaged devices is always "none" - it's switched to a grey indicator in the Devices table. Here is an example of how that looks like: unimus-unmanaged.png In the Sync Result, you should be able to ...
by Tomas
Tue Mar 19, 2024 9:23 am
Forum: General
Topic: Database Move
Replies: 1
Views: 237

Re: Database Move

Is there a way to move the DB from the built in method to SQL server after the install? We installed everything on a windows server for testing but didnt want to setup SQL during testing. Now that we are in full operational mode is there a way to move it without rebuilding the server and reinstalli...
by Tomas
Tue Mar 19, 2024 9:21 am
Forum: Support
Topic: Issues backing up HP 2915 Switch
Replies: 3
Views: 197

Re: Issues backing up HP 2915 Switch

Hi, could you please create a Support Ticket on our Portal, and attach both the Device Output Log and the Debug Log for a failed discovery on this HP switch?

We will investigate why Discovery fails based on the logs.

Thanks!
by Tomas
Tue Mar 19, 2024 9:20 am
Forum: Support
Topic: Backup Issues with Cisco Edge Router 8300
Replies: 3
Views: 161

Re: Backup Issues with Cisco Edge Router 8300

Thank you for replying! Yes when I log in with my service read account when running show running-config view full it has all the lines mentioned which is the odd thing. It just fails and goes to backing up the start-up config Could you please create a Support Ticket through our Portal, and attach t...
by Tomas
Tue Mar 12, 2024 10:55 pm
Forum: Support
Topic: [Question / Help] Webhook or similar behaviour on configuration change
Replies: 4
Views: 273

Re: [Question / Help] Webhook or similar behaviour on configuration change

Hi, thank you for the quick answer. Due to how my project is structured, I don't have enough time to wait for Q4 or later. Apart from a webhook as the ideal solution, do you have any idea or tips for a different way? I was thinking of daily polling all the devices from the Unimus API (diff), checki...