Search found 695 matches

by Tomas
Thu May 23, 2019 4:13 pm
Forum: Support
Topic: [Fixed in 1.10.2] Devices stuck in Discover or Backup
Replies: 4
Views: 113

Re: [Fixed in 1.10.2] Devices stuck in Discover or Backup

We are investigating - we have a report from another custom also that this is not yet fully fixed.

Will provide an update ASAP.
by Tomas
Wed May 22, 2019 11:55 pm
Forum: Support
Topic: No recognizable data received
Replies: 1
Views: 20

Re: No recognizable data received

Hello,

Could you please enable "Device Output Logging" and run a discovery?
After it fails, download the Device Output Log file.

Please create a ticket on the Portal and attach the log file there.

Thanks!
by Tomas
Tue May 21, 2019 3:40 pm
Forum: Beta
Topic: [BETA] 1.10.2 beta thread
Replies: 1
Views: 87

Re: [BETA] 1.10.2 beta thread

We just published 1.10.2-Beta2.

This fixes issues running the Beta builds on Java 9+.
by Tomas
Mon May 20, 2019 3:56 pm
Forum: Support
Topic: [Fixed in 1.10.2] Sonicwall device backup error
Replies: 2
Views: 104

Re: Sonicwall device backup error

Just an update:

We have released fixes for various SonicOS incompatibilities in both 1.10.1 and 1.10.2.

Can you please test with the latest 1.10.2 Beta and let us know if everything works as expected?
viewtopic.php?p=2172#p2172

Thanks!
by Tomas
Mon May 20, 2019 3:54 pm
Forum: Support
Topic: [Fixed in 1.10.2] Devices stuck in Discover or Backup
Replies: 4
Views: 113

Re: [Fixed in 1.10.2] Devices stuck in Discover or Backup

Update:

This issue should now be solved, and the fix will be available in 1.10.2.

Can you please test with the latest 1.10.2 Beta release and let us know if this fixes it for you?
viewtopic.php?p=2172#p2172

Thanks!
by Tomas
Mon May 20, 2019 3:48 pm
Forum: Beta
Topic: [BETA] 1.10.2 beta thread
Replies: 1
Views: 87

[BETA] 1.10.2 beta thread

This is a beta release of version 1.10.2-Beta2 intended for testing purposes. 1.10.2 will be another bugfix release to the 1.10 release chain, and as such contains no major features other than fixes for various issues / bugs. We test the beta releases as best as possible, but bugs may be present. Fo...
by Tomas
Fri May 17, 2019 3:38 am
Forum: Support
Topic: [Fixed in 1.10.2] Devices stuck in Discover or Backup
Replies: 4
Views: 113

Re: Devices stuck in Discover or Backup

Just an update on this - we are investigating this issue right now. We have had 1 additional customer report this as well, so it is definitely something on our end. It seems this issue is not wide-spread however, as we have had no other report other than these 2. I will post an update as soon as we ...
by Tomas
Fri May 17, 2019 3:00 am
Forum: Support
Topic: [Solved] Response to ticket?
Replies: 2
Views: 59

Re: [Solved] Response to ticket?

Update: We now have a build available with a fix for your issue: https://forum.unimus.net/viewtopic.php?p=2172#p2172 I have also replied to your ticket. We are very sorry it took longer to get this ticket resolved, we are working hard to get support times back under control. We actually hold ourselv...
by Tomas
Fri May 17, 2019 2:38 am
Forum: News and announcements
Topic: Unimus 1.10.1 release
Replies: 3
Views: 578

Re: Unimus 1.10.1 release

Just an update on SonicWall / SonicOS.

We now have a build with a fix for failing backups on some versions of SonicOS.
Build available here: viewtopic.php?p=2172#p2172
by Tomas
Mon May 13, 2019 3:46 pm
Forum: Support
Topic: [Solved] Response to ticket?
Replies: 2
Views: 59

Re: Response to ticket?

Apologies, we are currently a little over-loaded with work on 2.0, a recent influx of new customers (and related influx of tickets), and internal system upgrades. Sadly, the ticket queue response times have suffered because of this. We are actively working on the ticket queue. I checked your ticket ...