Search found 16 matches

by joairamd
Tue Nov 29, 2022 4:30 pm
Forum: Support
Topic: Any way to retry backups after they fail..?
Replies: 3
Views: 2256

Re: Any way to retry backups after they fail..?

Thank you for the reply, I apologize if I was being unclear but also thank you for the clarification. I brought up the question mainly because of that ruckus switch present in our environment wherein it would fail its scheduled backup but when I get into Unimus and manually run a discovery then back...
by joairamd
Mon Nov 28, 2022 5:42 pm
Forum: Support
Topic: Any way to retry backups after they fail..?
Replies: 3
Views: 2256

Any way to retry backups after they fail..?

Hello, I just wanted to know if there was an option in Unimus to retry the backups of devices if the backup fails? As an example, we have a Ruckus Switch that fails its scheduled backup due to a connection error, according to the logs in the latest failed job section, so I have to manually run a bac...
by joairamd
Thu Nov 17, 2022 5:04 pm
Forum: Support
Topic: [Solved] Email Settings Question
Replies: 4
Views: 2474

Re: Email Settings Question

Hello,

I was able to solve the problem and get email notifications working, it was an issue with our onprem server that was affecting the account for email alerts. Thank you for you help.
by joairamd
Wed Nov 16, 2022 6:11 pm
Forum: Support
Topic: [Solved] Email Settings Question
Replies: 4
Views: 2474

Re: Email Settings Question

Hello, Thank you for the reply, I am currently getting this message: Failed to close server connection after message failures; nested exception is javax.mail.MessagingException: Can't send command to SMTP host; nested exception is: java.net.SocketException: Connection or outbound has closed. Failed ...
by joairamd
Tue Nov 15, 2022 4:42 pm
Forum: Support
Topic: [Solved] Email Settings Question
Replies: 4
Views: 2474

[Solved] Email Settings Question

Hello, Currently we have email notifications configured on unimus using our on prem's exchange server's mail server address. I am trying to change that as we are moving to office 365 but when I change the mail server address to smtp.office365.com and try the test email it doesn't work. I have tried ...
by joairamd
Mon Oct 24, 2022 3:36 pm
Forum: Support
Topic: [Solved] Controlling discovery jobs
Replies: 4
Views: 2545

Re: Controlling discovery jobs

Thank you I will keep that in mind and submit another ticket if need be.
by joairamd
Thu Oct 20, 2022 3:12 pm
Forum: Support
Topic: [Solved] Controlling discovery jobs
Replies: 4
Views: 2545

Re: Controlling discovery jobs

Hello, Thank you for the reply, I have my switches backing up every day at around 2 AM. I see that in the Dashboard>Latest Failed job the devices that are failing the backup say that it's due to a CONNECTION_ERROR. Correct my if I'm wrong from my understanding of how the backup/discovery works. From...
by joairamd
Mon Oct 17, 2022 4:30 pm
Forum: Support
Topic: [Solved] Controlling discovery jobs
Replies: 4
Views: 2545

[Solved] Controlling discovery jobs

Hello, Just a question but is there a way to control or schedule when discoveries are run on devices? In my list of devices the discovery job sometimes fails and the connection becomes red and it doesn't go green until I force a discovery. Is there a way to control this so that a discovery is run an...
by joairamd
Tue Aug 30, 2022 2:41 pm
Forum: Support
Topic: [Solved] Unimus failover/HA configuration
Replies: 4
Views: 3496

Re: Unimus failover/HA configuration

Thank you for all the help and info.
by joairamd
Mon Aug 29, 2022 3:08 pm
Forum: Support
Topic: [Solved] Unimus failover/HA configuration
Replies: 4
Views: 3496

Re: Unimus failover/HA configuration

I see, thank you for the information. Also just to clarify, I already have an instance of Unimus Server running on a VM; so if I wanted another instance of Unimus Server I can install it again on another VM we have in our environment with the same license key to get it working? The only drawback wou...