Search found 17 matches

by jozef
Mon Nov 10, 2025 11:57 am
Forum: Support
Topic: [Solved] INTERACTION_ERROR after hostname change on Cisco
Replies: 5
Views: 9128

Re: INTERACTION_ERROR after hostname change on Cisco

Hi Christian,

Unimus does not recognize the promptMatchingMode property. Specify it as promptMatchingModeEnum instead.

You can access the available v3 endpoints using the built-in Swagger UI at:
http://your-unimus-ip:8085/api/v3/ui
by jozef
Thu Oct 30, 2025 4:53 pm
Forum: Support
Topic: [Solved] INTERACTION_ERROR after hostname change on Cisco
Replies: 5
Views: 9128

Re: INTERACTION_ERROR after hostname change on Cisco

Hi Christian, When Unimus interacts with devices, it typically learns part of the device prompt, usually the hostname, for more precise detection. If your device includes the hostname in its prompt and you change the hostname during an MCP, Unimus may fail to recognize it, resulting in an INTERACTIO...
by jozef
Thu Oct 30, 2025 3:18 pm
Forum: Support
Topic: [Solved] Last Job Status Error : Unimus
Replies: 5
Views: 7284

Re: Last Job Status Error : Unimus

I’d like to provide a short summary after the "issue" resolution: The “issue” was caused by a failed authentication limit being reached on the device itself during the discovery process. For scheduled backups , Unimus always performs a discovery task before proceeding with the backup to en...
by jozef
Fri Oct 24, 2025 2:46 pm
Forum: Automation
Topic: Aruba 2930M
Replies: 2
Views: 13977

Re: Aruba 2930M

Hello, Interaction error means that Unimus was waiting for expected data from the device, but it was not received in time. It seems that the copy operation takes longer than 20 seconds, which is the default timeout. Could you please try increasing the timeout value under Preset → Advanced settings →...
by jozef
Thu Oct 23, 2025 2:35 pm
Forum: Support
Topic: [Solved] Exclude dynamic entries from mikrotik mass push audit
Replies: 3
Views: 17027

Re: Exclude dynamic entries from mikrotik mass push audit

Hi, just a small update that 2.7.0 is out, and it allows filtering dynamic content from MCP output.
More info: viewtopic.php?f=3&t=2210
by jozef
Thu Oct 16, 2025 10:07 am
Forum: Support
Topic: [Solved] Last Job Status Error : Unimus
Replies: 5
Views: 7284

Re: Last Job Status Error : Unimus

Hi Dina, Interesting, those server-rst packets usually indicate that either a firewall or the device itself is abruptly terminating the connection. Could you please check if there are any logs on the device(s) related to login attempts from Unimus? From what you described, it seems there’s nothing w...
by jozef
Mon Oct 13, 2025 2:03 pm
Forum: Support
Topic: [Solved] Last Job Status Error : Unimus
Replies: 5
Views: 7284

Re: Last Job Status Error : Unimus

Hello, Are these issues permanent or intermittent? For example, did they used to work fine before and now they don’t work at all? If so, do you recall if anything changed around the time they stopped working? Or do they work inconsistently — sometimes working, sometimes not? For instance, do schedul...
by jozef
Thu Oct 09, 2025 7:42 am
Forum: Feature requests
Topic: Unifi Cloud Gateway (UCG) Fiber
Replies: 2
Views: 6201

Re: Unifi Cloud Gateway (UCG) Fiber

Hi, we’d be happy to add support for UCG-Fiber. Please create a support ticket through our portal, and we can schedule a session to add support for it.

Thanks!
by jozef
Tue Oct 07, 2025 7:11 am
Forum: Support
Topic: [Solved] Oracle Java vulnerability in 2.7.0
Replies: 4
Views: 9409

Re: [Solved] Oracle Java vulnerability in 2.7.0

We’re finishing the last few acceptance testing steps. Once those are completed, we’ll release version 2.7.1. If nothing unexpected occurs, it should be out by the end of the week.
by jozef
Tue Aug 26, 2025 9:43 am
Forum: Support
Topic: Sonicwall Backup
Replies: 3
Views: 7618

Re: Sonicwall Backup

Hi,

Yes, of course. Could you create a support request via our customer portal and attach the zipped backups?